What to include when you ask for billing help

Including the right details helps PickBot Support find your subscription quickly.

Include

  • The email address you used at checkout.

  • Your name as entered at checkout.

  • The date and amount of the charge you are asking about.

  • Your Telegram username, if your question is about access.

  • What happened, and what you expected to happen.

Never send

  • Your full card number, security code or bank details.

  • Passwords or Telegram login codes.

  • Screenshots that show your full card number.

Where to send it

Use the Need Help button at pickbotsports.com/contact or message @PickBotSupportBot.


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