Troubleshooting
Missing invite, activation link, bot, notification, removal and loading problems, and how to report them.
Website or Mini App not loading
Refresh, try another browser or the Telegram app, and check the PickBot status page.
Missing your Inner Circle invite? Paid but no activation email
Your activation email can take a few minutes. Check spam and Promotions for "Your PickBot Inner Circle Access", then contact Support if it isn't there.
Activation link not working, or it opens the wrong place
Open the activation link on a device with Telegram installed, make sure it opens @PickBotSubscriptionbot, then tap Start.
The PickBot bot isn't replying
Make sure you tapped Start, that the bot isn't blocked, and that you are online. Then try the activation link once more.
Not receiving pick notifications
Check phone notification settings, unmute the channel, and confirm you are still in the Inner Circle.
Removed from the Inner Circle unexpectedly
Access is removed when a subscription ends. If you believe your subscription is active, contact Support.
How to report a problem safely
Report problems through the Need Help chat or @PickBotSupportBot, and never share passwords, login codes, card numbers or invite links.