How to report a problem safely

Where to report

Include

  • What you were trying to do, and what happened.

  • The page address, or the bot or channel name.

  • Your device and app or browser.

  • The date and time it happened.

  • For account issues: your checkout or sign-up email and your Telegram username.

Never share

  • Passwords or Telegram login codes. PickBot will never ask for them.

  • Card numbers or bank details.

  • Your private Inner Circle invite link.

  • Screenshots that show any of the above. Crop or cover them first.

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